Responsible Gaming
Gaming Should Be Entertainment
At AQCR, we believe that online pokies should be enjoyed as a form of entertainment only. Gambling is not a reliable way to earn money or solve financial problems. Play responsibly and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access and use AQCR's services. This is a legal requirement in Australia. If you are under 18, please do not attempt to register or participate in any gambling activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities from family, friends, or loved ones
- Experiencing mood swings or irritability when unable to gamble
- Neglecting work, school, family, or personal responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent on gambling
- Difficulty controlling or stopping gambling activities
- Experiencing financial, relationship, or legal problems due to gambling
Self-Help Tools & Limit Settings
AQCR provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the total amount you're willing to lose in a gaming session
- Reality Checks: Receive reminders during play about how much time you've spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing AQCR and affiliated platforms
- Account Closure: Request permanent account termination if you wish to stop gambling entirely
If you need to use these tools, contact our support team or access them through your account settings.
Get Help — Australian Support Services
If you or someone you know is struggling with problem gambling, professional help is available. Contact one of these organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, support, and resources for problem gambling across Australia.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free helpline) - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (24/7 helpline)
If You Need Help
Problem gambling can affect anyone. Seeking help is a sign of strength, not weakness. If you're concerned about your gambling habits or those of someone you care about, please reach out to one of the support organisations listed above. Help is available, and recovery is possible.
Remember: You are not alone. Professional counsellors are ready to listen without judgment.